Shipping & Delivery
Delivery
The Netherlands- In general, the delivery time within the Netherlands is between 2-3 working days. In case of a calamity we will send you an email with the new estimated time of arrival. During Dutch national holidays, for example Christmas and New years eve, shipping can also take a little bit longer.
If you are not able to receive the parcel, the courier will deliver it again the next day or the parcel will be taken directly to a collect point or after a second delivery attempt. You will receive a new message. A valid ID will be requested when the package is going to be picked up. The package will remain on site at for a week.
Around the world - The estimated time or arrival in Europe will be within 2- 4 working days. Beyond Europe we advice you to keep in mind that it will take at least 1 week.
For emergency service, we ask you to contact us at info@hlckae.com.
Shipping costs
At HILCK we offer you the best shipping options, no matter where you live. Shipping costs are calculated during checkout based on weight, dimensions and destination of the items in the order. Payment for shipping will be collected with the purchase. This price will be the final price for shipping cost to the customer.
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